Forum Title: Better Business Bureau?
Never been a fan of it. I was a member 30 years ago and found out that you can be the worst roofer in the state and still maintain a good rating, so long as you respond to complaints. You Don't have to satisfy the complainant, just respond. I joined the BBB again last year because a customer asked if We're members. First time in decades that anyone asked. We have an A+ rating, and did virtually nothing to earn it. I only have it because a minority of customers thinks It's important and serves a purpose ? I Don't. Your thoughts?
Category: Roofing Post By: APRIL OLIVER (Rockville, MD), 02/11/2018

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